FAQ

General Questions

1. What services does Castle Way Interiors offer?

We specialize in residential and commercial interiors, custom furniture solutions, turnkey execution, and more.

2. Where is Castle Way Interiors located?

Our office is at Door No. 25, Sree Nagar, B.R. Puram, Coimbatore – 641 004, near Hopes College Bus Stop.

3. Do you offer consultations?

Yes, we offer free initial consultations to understand your needs and discuss your project scope.

4. How do I get started with Castle Way Interiors?

You can contact us through our website, email, or call us directly to schedule a consultation.

5. What sets Castle Way Interiors apart from other interior design companies?

We combine modern technology, such as AI-based design tools, with high-quality craftsmanship from our state-of-the-art factory and expert carpentry team.

Design and Planning

6. Can I customize my design?

Yes, all our designs are fully customizable to suit your preferences, space, and budget.

7. Do you provide 3D designs or visualizations?

Yes, we offer 3D design renderings to help you visualize your space before execution.

8. How do you ensure the designs meet my expectations?

We work closely with you throughout the design process, incorporating your feedback at every stage.

9. Do you offer sustainable or eco-friendly design options?

Yes, we prioritize sustainable materials and eco-friendly practices wherever possible.

10. Can I choose my materials and finishes?

Absolutely! You’ll have the freedom to select materials, colors, and finishes based on your style and needs.

Project Timelines

11. How long does a typical project take?

The timeline depends on the size and complexity of the project. On average:

1.Residential interiors: 6–12 weeks

2.Commercial interiors: 8–16 weeks

12. Can you accommodate tight deadlines?

Yes, we can expedite timelines depending on the project’s scope and requirements.

13. What happens if there are delays?

We keep you updated throughout the project and address any delays promptly to minimize impact.

9. Do you offer sustainable or eco-friendly design options?

Yes, we prioritize sustainable materials and eco-friendly practices wherever possible.

10. Can I choose my materials and finishes?

Absolutely! You’ll have the freedom to select materials, colors, and finishes based on your style and needs.

Pricing and Payments

14. How much do your services cost?

Pricing depends on the project’s size, materials, and complexity. We provide a detailed quote after the initial consultation.

15. Do you charge for the initial consultation?

No, the initial consultation is free.

16. What is your payment schedule?

Payments are divided into stages:

1. 10% advance upon agreement.

2. 40% after design finalization.

3. 30% during execution.

4. 20% upon project completion.

17. Are there any hidden charges?

No, all costs are outlined transparently in the project agreement.

18. Do you offer financing options?

Yes, we can provide flexible payment options based on your needs.

Execution and Quality

19. Who handles the execution of the project?

Our in-house team of designers, carpenters, and project managers oversees every aspect of execution.

20. Do you use subcontractors?

No, we handle all projects internally to ensure quality and accountability.

21. How do you ensure quality during execution?

We use premium materials, perform regular quality checks, and keep you updated with progress reports.

22. Can I visit your factory?

Yes, we encourage clients to visit our factory to see the production process and materials firsthand.

Post-Completion Support

23. Do you offer warranties for your work?

Yes, we provide warranties on materials and workmanship. Specific terms will be outlined in the agreement.

24. What happens if I need adjustments after the project is completed?

We offer post-completion support for minor adjustments and fixes as part of our service commitment.

25. Can you assist with maintenance or upgrades in the future?

Yes, we offer maintenance services and assistance with future upgrades or renovations.